Insourcing

This term is sometimes used to define outsourcing from the reference point of the new vendor service provider, which imports employees to a customer location to handle a customer’s outsourced function. More recently, it has been used by some technical services companies to refer to the provision of computer staff and its immediate supervision at a customer site, where responsibility for the data processing facilities, hardware, and overall systems remains with the client. This is essentially the same concept as “facilities staffing.” In some cases, the staffing supplier “insources” its computer operators to sites that have been “outsourced” to other vendors.

Source: Staffing Industry Analysts

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